Refunds

Refunds & cancellations.

Flowers are fresh and made for you, so here is how changes work.

Draft · Marie to approve

Made to order

Each arrangement is made by hand for your pickup day, so it can't be resold once it's made.

Cancel at least 48 hours before pickup and you get a full refund. After that, Marie can't refund the order because the flowers are already bought.

Tell Marie on pickup day. If your flowers aren't what you ordered, she'll replace them or refund you.

Refunds go back to the card you paid with. Your bank usually shows them within 5 to 10 business days.